Information covered

Purpose

Enable two-factor authentication for your IDrive BMR account.

Description

The two-factor authentication process enhances security and also prevents unauthorized access to your IDrive BMR account. Once two-factor authentication is enabled, in addition to your password you will need to enter a verification code received on your registered email address, phone number, or Time-based OTP authenticator app, while signing in to your IDrive BMR account.

Enable two-factor authentication

To enable two-factor authentication,

Sign in to IDrive BMR web console.
Click on the top right and select Two-factor Authentication.
Click Enable.
Select Email Address, Phone Number or Time-based OTP authentication as your preferred method of receiving the one-time verification code and click Confirm. If you have chosen Phone Number, enter the same and click Send Code.
Enter the verification code sent to your registered email address or phone number and click Verify & Enable. A message is displayed to indicate two-factor authentication is successfully enabled.

To sign in after two-factor authentication is enabled with an email address or phone number,

On the sign-in screen, enter your username and password and click Sign in. You will be prompted to enter a verification code sent to your registered email address or phone number.
Enter the code.
Click Verify.

Enable two-factor authentication via Time-based OTP

If you choose Time-based OTP authentication as your preferred method for the two-factor authentication process, every time you sign in to your IDrive BMR account, you will need to enter the verification code generated by the Time-based OTP authenticator application installed on your mobile device.

To configure two-factor authentication with the Time-based OTP authenticator app,

Sign in to IDrive BMR web console.
Click your username and select Two-factor Authentication.
Click Enable.
Select Time-based OTP authentication as your preferred method of receiving the one-time verification code and click Confirm.
Install and launch any Time-based OTP authenticator app on your mobile device and scan the QR code displayed on your computer screen.
Alternatively, you can also view the key by clicking on Enter key manually, type it manually on your mobile device, and click Next.
Copy and save the recovery code displayed on your computer screen securely or click Download to download and save as a .txt file. Click Continue.

Note: You will require the recovery code to deactivate two-factor authentication for your account, in case you lose access to your mobile device where the Time-based OTP Authenticator app is installed.
Enter the one-time code generated by the Time-based OTP Authenticator app in your mobile device and click Activate.

To sign in to the web console two-factor authentication is enabled with Time-based OTP Authenticator,

On the sign-in screen, enter your username and password, and click Sign in.
You will be prompted to enter the one-time code generated by the Time-based OTP Authenticator app in your mobile device.
Enter the code and click Submit Code.

Supported TOTP apps

IDrive BMR supports the following Time-based OTP authenticator apps:

Google Authenticator (Android/iPhone/BlackBerry)
Duo Mobile (Android/iPhone)
Microsoft Authenticator (Android/iPhone/Windows Phone 7)
Okta Verify (Android/iPhone)
Any other authentication app that supports time-based one-time protocol is compatible with Google Authenticator

Disable two-factor authentication

To disable two-factor authentication for your account,

Sign in to IDrive BMR web console.
Click the view client wise status on the top right and select Two-factor Authentication.
Click Disable.
You will be prompted to enter a verification code sent to your registered email address or your phone number/TOTP app.
Enter the OTP and click Disable. Two-factor authentication will be disabled for your account.